Shake Shack, Liat Towers

This is Shake Shack's third outlet (#01-01 Liat Towers, 541 Orchard Road). For an organization that's hyped itself to an international phenomenon, they sure were careless with ground operations. But wait - maybe their success is the reason. I was brusquely referred to the ordering kiosk by someone who appeared to be in charge, left alone at a point which required verification that I couldn't perform and was subsequently advised to make a selection which was not processed the way the kiosk optioned. 

Order took more than 20 minutes. In this COVID-19 crowd climate, that's poor performance for fast food. To their credit, they recovered by correcting the erroneous order created by their system adequately.

Experience aside, didn't think much of their ShackMeister burger. That's a double. Minus sauce because someone told me the sauce would have drowned everything out with the cheese. Someone was right. Couldn't taste much of those supposedly ShackMeister ale marinated shallots. It's not entirely missing, just not there much because the meat and the cheese dominated the flavour. Now I know.