This was a random McGriddle I got because it's back on the menu. I've posted enough about them and wasn't intending to until the order mistake happened again and that kinda triggered me to just say something here about the prevalence of dishonesty and wastage at McDonald's.
I'm pretty sure that whatever it is I wanted to talk about, doesn't just happen to me and it happens often.
In short, my McGriddle was processed incorrectly and I got a McMuffin. I wasn't paying attention at the unwrap and never realised until I took a bite of the McMuffin. After the exchange was done, I insisted that I'll keep the McMuffin with the bite and they insisted it was company policy and dumped it. Sounds familiar? I'm imagining that there'd be loads incorrect orders and wasted food by McDonalds every month.
Oh, the dishonesty part. The queue numbers for preparation and serving are time coded to meet KPIs. A large part of their KPIs for service are never met. They're just recorded as met for reporting purposes and that's why you sometimes never get your orders even though it shows that it's ready. It's ready as a record, just not for you.

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